Just wanted to take a moment to thank you very much for being so responsive and accommodating in fixing my water system. I cannot stress to you how outstanding your team is. Professional, trustworthy, courteous, and clean are words that come to mind.
More important, having confidence in the water that my family and I use and consume each day is incredibly important. It has been a long time since I have had that but having you and your company caring for this critical part of out lives is very reassuring.
These days, people are quick to call and criticize and slow to offer a complement. I wanted to make sure that before the day is over I checked in with you and share my grateful and complementary impression.
Thank you again.